Shipping & Returns

Shipping:

All orders are processed and packed at our Pyroflame Prints’ warehouse and by our valued Pyroflame Prints’ certified team members. We take great pride and care with your orders and want nothing more, than for you to get your orders safely and on time and for you to be playing your video games. We ship worldwide and 99% of all paid shipping orders ship out within 5 business days.

Shipping Policies

If you’re not sure what service you would need to get the package in time, please email our team at [email protected]. For orders under $35, shipping costs are calculated at the time of checkout. Shipping costs are calculated based upon the carrier selected, travel distance and number of items.  Any orders over $200 or shipping to apartments may require a signature upon delivery.  Please note, Puerto Rico and Guam are US territories and United States should be selected as the country when getting shipping rates.

We understand you want the best quality product and you want it to arrive fast. All orders are created and shipped out in the order that they are received, with the exception of USPS Priority shipments. These are put at the top of the list to be shipped out first. Most paid shipping orders are processed in 5 business days and everything is packaged and handled with care. Times in transit refer to business days. Please allow extra time during all major holidays that the Post Office will be closed. Please double check your address for accuracy. Any package returned to Pyroflame Prints for an insufficient address such as missing apt #, or Unable To Forward tag, will be charged additional shipping fees when the item reships. All orders subject to stock availability. All prices listed in US dollars.

All orders Ship from Waycross GA USA 31503, Monday through Saturday.

Returns

  1. Contact us through email or live chat with details about why you’re looking to return an item. (Ex. Don’t want it anymore, damaged in transit, etc.)
  2. Print the provided form and fill in requested information. (**If you do not have a printer, hand write the answers to the questions on a piece of paper and put that in the box**)
  3. Put the return form in the box with your return.
  4. Ship it off to the provided address! (**Remember to keep your tracking number until we receive the package**)
  5. Once we receive the return, we will be able to process your refund, store credit, or exchange. 

Please note: Returns sent without any information requested will take longer to process. If we are unable to locate the order/account, we will be unable to process the return.

Pyroflame Prints Warranty & Return Policy

All products, new or used, purchased through PyroflamePrints.com, are covered by our 30 day free warranty. If you receive any item that you are not satisfied with, you may return it for an easy exchange or store credit within 30 days. Just contact us or give us a call and we will help you resolve any issue. The Pyroflame Prints price guarantee policy allows you to request a price adjustment within 7 days of the purchase date if you find a lower price on PyroflamePrints.com for an identical item.  The price adjustment will be in the form of store credit to your Pyroflame Prints account.

How To Contact Pyroflame Prints

Email us at [email protected] or drop us a line using our contact form.

Are you having some issues but just need to talk to someone? Just contact us using the form or live chat during normal business hours and we can walk you through anything. We can help you with any questions or comments you may have on any sort of issue.